Privacy Policy
Last Updated: Dec 2025
This Privacy Policy explains how E2C Electronics Exchange Commerce collects uses shares and protects your information when you use our platform
1. Information We Collect
We collect
- Business details Company name GST address PAN contact information
- Account data Login credentials
- Transaction data Orders payments invoices
- Technical data IP address device information cookies
- Communication data Chats emails support requests
2. How We Use Your Information
We use the data to
- Create and manage user accounts
- Facilitate transactions
- Match buyers with components
- Process payments
- Prevent fraud
- Provide customer support
- Improve platform performance
3. Legal Basis under Indian IT Act
We comply with the IT Act 2000 SPDI Rules 2011 and industry security standards
4. Data Sharing
We may share information with
- Logistics partners
- Payment gateways
- Quality testing providers
- Regulatory authorities
- Technology partners for analytics and security
We do not sell user data
5. Data Security
We use
- Encryption
- Access controls
- Regular audits
- Secure cloud infrastructure
No system is completely secure we take reasonable precautions but cannot guarantee full protection
6. Data Retention
We retain data as required for
- Legal compliance
- Tax and audit purposes
- Platform operations
7. User Rights
You can
- Request data access
- Request correction
- Request deletion subject to regulatory limitations
8. Cookies
We use cookies to improve
- User experience
- Login sessions
- Analytics
- Personalization
9. Contact
Email e2csale@gmail.com
Address Gudiyatham Vellore District Tamil Nadu 632602