At E2C, we value your privacy and are committed to protecting your personal and business information.
1. Information We Collect
- Business Information: Company name, GST number, registration details
- Contact Details: Email, phone number, address
- Transaction Data: Purchase history, listings, payment information
- Technical Data: IP address, browser type, device information
2. How We Use Your Information
- Facilitate transactions between buyers and sellers
- Process payments and manage logistics
- Verify user identity and prevent fraud
- Send notifications about orders, promotions, and platform updates
- Improve platform performance and user experience
3. Data Sharing
We may share your information with:
- Other Users: To enable transactions (e.g., buyer-seller communication)
- Service Providers: Payment gateways, logistics partners, third-party verifiers
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- Access and update your account information
- Request deletion of your data (subject to legal and contractual obligations)
- Opt-out of marketing communications
- Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.