1. Eligibility

A return/refund is allowed ONLY if:

• Incorrect component was delivered
• Item was damaged during transit
• Item fails quality verification (if opted for)
• Seller misrepresented specifications

No returns for:

• Incorrect selection by buyer
• Components purchased "as-is"
• Used or tampered items
• Custom, cut-to-length, or programmed parts

2. Return Window

• Buyers must raise a request within 1–2 days of delivery.

3. Inspection Process

• E2C or third-party lab will inspect the returned item.
• Refund is initiated only after validation.

4. Refund Timeline

• 5–15 business days after inspection approval.
• Refund mode: bank transfer or original payment method.

5. Logistics for Returns

• Return pickup will be scheduled by E2C's partner.
• The buyer must pack items in secure ESD-safe packaging.